The Boat’s Sinking and They’re Taking it Easy?

I’ve been reading the recent comments and posts on vBulletin.com and I’ve heard several accusations of vBulletin Solutions Leadership taking vacations.

Recently hired manager Fabian and Don both have been on a break in recent weeks, according to several posts by customers.

My question: WHY THE HECK ARE THEY TAKING VACATIONS AT A TIME LIKE THIS?!!?

This is absolutely insane. The boat is burning. It’s sinking and the people at the helm feel they can take their sweet time getting things corrected and righted? All the while, customers are piling into life jackets and life boats, but still waiting for the wonderful leadership at Internet Brands to lower the boats to save their lives.

As a customer, I’m furious. They should not be taking a vacation right now. They need to right the wrongs now. They need to get everyone on the same page YESTERDAY instead of now. Reading what people like PirateReports have been posting have suggested they have absolutely no idea what’s going on and that they can’t decide which direction to go.

Here’s an idea. How about bringing customers who actually know what’s going on instead of pulling people who know absolutely nothing about the software or community?

Time’s ticking, and I think it’s time Internet Brands senior management start paying attention to what’s happening here. It’s not just our butts on the line, but theirs.

Oh yes, there’s a conference call in two days. Anyone want to ask questions? In particular to their wonderful security flaw that made the headlines of TheRegister, ZDNet, BBC and others? And especially where the heck they are going?